Refund policy
Thanks for choosing Unusual! Each piece is crafted with care, precision, and attention to detail. Since all our designs are made to order, we’re unable to offer refunds or returns for a change of mind or sizing issues. Be sure to check our sizing chart before placing your order to get the perfect fit. If you’re unsure, reach out to us at info@unusual.am—we’ve got you covered!
Order Cancellations
Need to cancel your order? No problem—email us at info@unusual.am as soon as possible. If your piece hasn’t entered production yet, we’ll do our best to process a cancellation and refund. For PayPal payments, refunds will exclude PayPal fees.
Alterations & Exchanges
We offer size exchanges or alterations within 3 days of receiving your item. Here’s what to know:
- Alterations may come with an additional 25% fee.
- Exchanges must be returned using a tracked and signed shipping service, covered by the customer.
- Worn or used items cannot be exchanged or returned.
Got questions? Drop us an email at info@unusual.am, and we’ll be happy to help!
Thanks for supporting our handcrafted designs and unique vision!